Before contacting us, you may find answers to your questions here:


How long does a typical photo shoot take?

We require 50-90 minutes to set up and shoot, depending on the size, lighting and layout of the property.


How much in advance should I book?

If we have a cancellation, we can accommodate our clients the next day, however, we recommend 3-4 business days advance booking to secure a date and time of your preference.


What is your turnaround time?

We will deliver and publish your photographs in 24 hrs (the next business day).  For special photography and video services, you will get the links in 48 hrs. For Friday shoots, you will receive your photography the following Monday.


What is aerial drone photography?

In order to get aerial view shots, a drone is used. Stallone Media is licensed, insured and are also Transport Canada approved pilots. Once logged into your account, select the "add-on" drone service.


How much notice is needed for cancellation?

We require at least 24 hrs notice for canceling or rescheduling.

Otherwise, a $75 revisit fee will be applied since we turn other bookings away once your appointment is confirmed.


 Why do you need my credit card on file?

Our software will not publish your photos, tours or video without a payment. Therefore, all clients must input their payment method when placing their orders.


 How can I get brochures or postcards designed?

Our marketing partner Team Concierge can prepare designs for you. Please select an "add-on" service in your order form.  You can view their samples here.